Support services and advice to ensure we can help you look after yourself.



We would like residents to know that we are here to help and support them wherever we can. No issue or concern is too small, if you would like to talk please let us know.

We’re aware that talking about concerns face-to-face is not always comfortable for all residents - if this is the case for you, feel free to let us know via email at and we will find a way to help that works for you.

If you’re concerned about a fellow students’ wellbeing or mental health, please let us know. We are here to help all residents living with Canvas feel safe and at home.

You can also reach your Canvas reception teams at:






NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

NHS 111 Service- call 111 - 111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.



Student Minds "is the UK’s student mental health charity. ​We empower students and members of the university community to look after their own mental health, support others and create change. Together we will transform the state of student mental health so that all in higher education can thrive."

Student Minds have produced a campaign to give students the knowledge to understand a little about what their friend or flatmate is going through, the skills to support their friend to the best of their ability and the confidence in your ability to talk about the difficult things and support their friend through the difficult times.

Our website provides more information about specific mental health difficulties, and has links to where students can get further support - VISIT WEBSITE
As part of the ‘Look After Your Mate’ campaign, we produced a Guide for Friends. Take a look at the guide for tips on starting a conversation with a friend, keeping the conversation going, understanding their friend’s diagnosis and much more! Take a look at the guide online, or download a copy of the guide below.


A website by students, for students

Students Against Depression is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking. Alongside clinically-validated information and resources it presents the experiences, strategies and advice of students themselves – after all, who better to speak to their peers about how depression can be overcome?


We are open between 6pm and 8am every night of term.

London Nightline is a confidential and anonymous listening and practical information service run by students for students, of the University of London and beyond. Students can talk to us about anything – big or small – in complete confidence. We won’t judge you or tell them how to run their life: we’ll simply listen to whatever is on their mind. All our volunteers are students themselves, who have undergone extensive training and who understand that university life isn’t always plain sailing. Nightline is able to provide crucial out-of-hours peer support via phone, live chat, email, text and Skype services. 

  • Phone: If you want to talk to one of our volunteers over the phone, you can call the number below and chat with no time pressure. Call (+44) 207 631 0101
  • Text: We reply within 10 minutes. You can come back to the conversation, hours or even days later. Whatever suits you best. Text us: 07717 989 900
  • Email: Sometimes it’s nice to write things out on your own time and send it to someone, so you can also contact Nightline via email
  • Skype Call: If you have Skype downloaded, you can add us as a contact and call us free of charge from wherever you’re based in the world.